Education FAQs

Thank you for your interest in APhA’s Continuing Education. APhA is committed to providing top-notch customer service for our learners, so if you still have questions after reviewing this page, please contact us at You can expect to receive a response within 24-hours of your inquiry during normal business hours.

HHS PREP Act and APhA's 20-hour Immunization Program

Under the Authority granted to it by the Public Readiness and Emergency Preparedness (PREP) Act, the U.S. Department of Health and Human Services (HHS) has authorized pharmacists to order and administer (and interns to administer) COVID-19 vaccines that have been approved or licensed by the Food and Drug Administration (FDA) to all individuals age 3 or older. Pharmacist interns must do so while acting under the supervision of a qualified pharmacist. Additionally, HHS has authorized licensed pharmacists (and interns) to provide all vaccines recommended by the CDC’s Advisory Committee on Immunization Practices (ACIP), and approved or licensed by the FDA, to all children ages 3 to 18 during the COVID-19 pandemic, regardless of state laws and regulations to the contrary. Both of these authorizations by HHS require that pharmacists (and interns) complete a practical training program of at least 20 hours that is approved by the Accreditation Council for Pharmacy Education (ACPE). This training program must include hands-on injection technique, clinical evaluation of indications and contraindications of vaccines, and the recognition and treatment of emergency reactions to vaccines. The APhA Pharmacy-Based Immunization Delivery Certificate Training Program provides 20 hours of training, including hand-on injection technique, clinical evaluation of indications and contraindications of vaccines, and the recognition and treatment of emergency reactions to vaccines. The APhA Pharmacy-Based immunization Delivery Certificate Training Program meets the 20 hour training requirement contained in the two HHS authorizations.

Can I reprint my certificate?

If you have requested your certificate to be reissued recently, please check your APhA profile (My Account, Biographies & Attachments) Not There? - This may indicate you have more than one APhA profile / account. If two or more accounts are possible, please contact APhA's Customer Service Team.

Any certificate earned prior to January 28, 2022 was on a prior elearning platform. However, please be assured that APhA has record of your completion. If you cannot find your certificate, please send us a request to have it reissued. There is a $25 fee, and we will place it on your APhA account for your convenience.


How to request a certificate to be reissued

Download and Complete

CoA Reissuing Instructions and Request Form

  • If paying by check, please download and mail the completed form as directed.
  • If paying by credit card, please provide the information requested on the form above and reach out to APhA's Customer Service Team.
  • The form can also be faxed to 844.390.3782
    For your security, do NOT provide your credit card information in an email or on a fax.
  • You can call the APhA Customer Service Team at 1.800.237.2742 to also request your certificate. However, you will need to provide the information in the form above over the phone. In the event of high volume of requests, you may be asked to email the completed form.

Where is my reissued certificate?

  • Requests are being processed within 24 - 48 hours.
  • Once request is processed, the reissued certificate will be uploaded to your APhA profile / account and you should receive an email from that it has been uploaded.
  • If you have already submitted the request, and it has been over two days, please login and click on My Account, click on Biography & Attachments where you should find your certificate. If you do not see the attachment, contact APhA's Customer Service Team.


To verify a pharmacist's training

Download and Complete

Verification of Training Program Completion Request Form

  • Submit the completed form as directed on the form.
  • A written release is required.
  • A $25 non-refundable fee per person being verified.
  • The form can also be faxed to 844.390.3782
  • If you are interested in verifying the training status of many pharmacists, please email Pharmacy Profiles provides credentials verification services for pharmacist licensure, sanctions, advanced credentials like certificate training programs, and state practice requirement tracking. Bulk discounts available.



House your Professional Credentials

Pharmacy Profiles provides a free, convenient, secure way for pharmacists to keep track of all professional credentials, including completion of certificate training programs, BPS certification, licensure, and more. Claim your free Pharmacy Profiles account then update and add your credentials, certificates of completion, and other information you need to demonstrate that you trained to provide patient care services.


Who can enroll for an APhA learning activity?

To participate in an APhA Education program or home study, there are two ways to enroll and get access to the course materials.

  • If you are registering directly through APhA's website, you will be able to click Add to Cart or Enroll, pay online (if there is a fee), and find the course on your My Training page, and click on the title to gain access to the required course materials.
  • If you have registered for the APhA program through one of our licensed partners which is hosting the APhA Program - that Organization's organizer will provide you with a link to gain access to the required course materials. You will be required to have an APhA account. If you do not have one, you can create one at no charge.


Is an APhA membership required to take an APhA learning activity?

No, a membership is not required. You can create a free online account if you do not already have one. However, we do have several activities that the membership rate is lower.

Not a Pharmacist? No problem! Anyone can take an APhA learning activity.

  • Create a CPE Monitor account and obtain a NABP e-Profile ID at Monitor
  • Create an APhA profile (if you do not have one already).
  • Update your APhA profile with your NABP e-Profile ID and PIN. You can submit the resulting Transcript of CPE to your respective board.


CPE and CE Broker Information

Each ACPE-Accredited organization, such as APhA, is required to file a learner's successfully completed activity to CPE Monitor. The learner must have an updated APhA profile which includes the pharmacist / pharmacist technician NABP ID & PIN before they complete their course. Please note, the account in which you are completing a CPE activity must have the NABP ID & PIN. If you have any questions, please email

CPE Monitor

  • When you complete a learning activity, your credit hours are immediately passed over to CPE Monitor*. *Your APhA account must be updated with your NABP ID and PIN.
  • CPE Monitor uploads to individual accounts three times a day.
  • Transcripts of CPE are available on your CPE Monitor account, at the most, 12 hours from the time the credit is claimed.
  • To log into your CPE Monitor account, go to Monitor
  • ACPE Policy: Home study credit has to be completed before the expiration date of the activity. To earn CPE credit for a live CPE activity, all live activities (assessments and/or evaluations must be completed WITHIN 60 days from the date of the live event.

CE Broker

  • If your Florida pharmacist and/or Florida pharmacist technician license number is notated on your APhA profile/online account, APhA transfers CPE data to the Florida CE Broker system
  • To verify if APhA has your FL license number, log into APhA's Website and click My Account at the top of home page and check under License Information.
  • CE Broker does allow pharmacists to self-report their CPE.
  • Still have questions? Contact Education - CE Broker Question. Be sure to include your FL pharmacist license number.

I am a Student

APhA keeps record of the APhA certificate training programs you complete. Please keep your APhA account up to date through your whole career.

APhA Disclosures

Christopher McKerrow declares that he owns stock in Kroger, Pfizer, and Walmart.

Ellyn Terry declares that she has served as a consultant for AstraZeneca.

All other APhA staff declare no conflicts of interest or financial interest in any product or service mentioned, including grants, employment, gifts, stock holdings, and honoraria.